HERATH ************* **** ******* ******

Customer Service Officer

Sri Lanka,Gampaha

Dear Hiring Manager,

I am applying for the Business Operations Assistant position. I have experience as a Customer Service Officer at CDB Bank, where I developed strong communication, organizational, and problem-solving skills.

I am currently pursuing a Higher Diploma in Business Accounting and have completed AAT Level 1 & 2. I also have good knowledge of MS Office and the ability to work efficiently both independently and as part of a team.

I am motivated, detail-oriented, and eager to contribute to the smooth operation and success of your organization. I look forward to the opportunity to discuss my application.

Thank you for your consideration.
H.M.A.K. Herath
anjakavindiherath@gmail.com

Work Experience
2025 January -2025 June
Graphic Designer Internship
National Lotteries Board

Completed

2025 October 21
Customer Service Officer
Citizen Development Business Finance

Currently working

Education & Training
2020
A1 , B6, C1, S1
Ordinary level

Successfully completed

2023
Economics B1, Accounting C1, Business Studies S1, General English B1
Advanced Level

Successfully completed

2021-2022
Completed
AAT Level 1 & 2

Successfully completed

2015-2016
A
Cetificate level in ICT

Successfully Completed

2024
A+
Advanced Cetificate level in English

Successfully completed

2025-2025
Completed
NVQ 4 Computer Graphic Design

successfully completed

2025 August
Following
HND in Business Accounting

Following