Internships at Contact Centre

Are you ready to kickstart your career in an energetic environment?

Join us at our Contact Centre, where you’ll play a vital role in connecting customers with the solutions they need, with empathy, efficiency, and expertise!

Location:

• Conveniently located in Colombo – 03.

What You’ll Do:

• Handle Inbound Calls
• Identify Client Needs
• Research and Resolve Issues
• Upsell and Cross-Sell

Work Schedule:

• Work 5 days of the week, in 8 hours shifts
• Enjoy additional allowances for weekend and holiday shifts!

Incentives:

• Earn financial benefits based on call quality and quantity!

We’re Looking For:

• Flexible Team Players
• Trilingual Communicators
• Customer-Focused Individuals
• Multi-Taskers
• Tech-Savvy

Qualifications:

• Must have passed GCE Ordinary Level and be passionate about pursuing higher education or professional qualifications
• Part/Full completion of any Certifications/Diplomas would be an added advantage.

Send your CVs to careers@amana.lk indicating the position applied for in the subject line.