A career opportunity is available for motivated and customer-oriented individuals to join the banking sector as Call Center Agents. This position is suitable for candidates seeking to establish a career in the financial services industry.
Key Responsibilities
Handle customer inquiries relating to banking products and services.
Provide accurate information and professional assistance to customers.
Maintain a high standard of customer service and telephone etiquette.
Record customer interactions and update relevant information in the system.
Coordinate with relevant departments to resolve customer concerns.
Candidate Requirements
G.C.E. O/L or A/L qualifications.
Good communication skills in Sinhala and English.
Basic computer literacy and typing skills.
Strong interpersonal and customer service skills.
A positive attitude and willingness to learn.
Freshers Are Encouraged to Apply
Previous experience is not essential. Candidates who demonstrate good communication skills and a willingness to develop their professional capabilities are welcome to apply.
How to Apply
Interested candidates are invited to submit their updated CVs through Jobhunt.lk.
