Nationwide Travels Pvt Ltd, a leading travel solutions provider in Kelaniya, is seeking a motivated and detail-oriented Airline Ticketing Officer to join our dynamic team. The successful candidate will handle ticketing, reservations, and customer inquiries while ensuring an exceptional travel experience for our clients.

Key Responsibilities

• Issue airline tickets using Global Distribution Systems (GDS) such as Amadeus, Galileo, or Sabre.
• Manage flight reservations, cancellations, and re-bookings.
• Provide clients with accurate information on flight schedules, fares, and travel policies.
• Process payments and maintain accurate transaction records.
• Address customer complaints and resolve issues effectively and professionally.
• Stay updated with airline regulations and policies to ensure compliance.

Requirements

• A minimum of 1 year of experience in airline ticketing or travel agency operations. (Trainees with relevant training are also encouraged to apply.)
• Proficiency in GDS platforms like Amadeus, Galileo, or Sabre.
• Strong communication and interpersonal skills.
• Attention to detail and multitasking abilities.

What We Offer

• Competitive salary with performance-based incentives.
• Professional training and opportunities for career growth.
• A supportive and inclusive work environment.