Website Nationwide Travels (Pvt) Ltd
Nationwide Travels Pvt Ltd, a leading travel solutions provider in Kelaniya, is seeking a motivated and detail-oriented Airline Ticketing Officer to join our dynamic team. The successful candidate will handle ticketing, reservations, and customer inquiries while ensuring an exceptional travel experience for our clients.
Key Responsibilities
- Issue airline tickets using Global Distribution Systems (GDS) such as Amadeus, Galileo, or Sabre.
- Manage flight reservations, cancellations, and re-bookings.
- Provide clients with accurate information on flight schedules, fares, and travel policies.
- Process payments and maintain accurate transaction records.
- Address customer complaints and resolve issues effectively and professionally.
- Stay updated with airline regulations and policies to ensure compliance.
Requirements
- A minimum of 1 year of experience in airline ticketing or travel agency operations. (Trainees with relevant training are also encouraged to apply.)
- Proficiency in GDS platforms like Amadeus, Galileo, or Sabre.
- Strong communication and interpersonal skills.
- Attention to detail and multitasking abilities.
What We Offer
- Competitive salary with performance-based incentives.
- Professional training and opportunities for career growth.
- A supportive and inclusive work environment.