Customer Relations Officer (CRO)

Key Responsibilities

• Greetings and welcoming customers.
• Helping and guiding customers for their convenience.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships with open & interactive communication.
• Provide accurate, valid and complete information by using the right methods I tools.
• Generating new loyalty customers towards the organization.
• Take the extra mile officially to engage customers toward business development.
• Provide accurate feedback to the management.

Requirements & Skills

• Male & Female – Age above 18 Years Old.
• Pleasant personality.
• Excellent communication and presentation skills.
• Customer orientation and ability to adapt I respond to different types of customers.
• Ability to multi-task , prioritize, and manage time effectively.
• Language proficiency in Sinhala I Tamil ( English is an advantage).
• Customer service experience is an added advantage.

Locations

Kegalle, Kurunegala, Kandy, Matale, Rathnapura, Negombo

Extra Facilities

Accommodation, Meals, Bonuses, & Many more…

How to Apply:

Please send your applications to : E -mail : careers@sriyanidresspoint.lk for more details.

Please Call 0777 88 6140