Key Responsibilities:

• Answer inbound calls and respond to customer inquiries.
• Update customer records and maintain accurate notes.
• Ensure customer satisfaction and resolve complaints in a timely manner.

Requirements:

• Passed G C E O/L Examination.
• Good communication and listening skills.
• Fluency English.
• Tamil & Sinhala speaking will be an extra qualification.
• Basic computer skills.
• Friendly and professional attitude.
• Ability to work as a team.
• Previous customer service experience is a plus.