A leading bank in Sri Lanka is seeking energetic and customer-focused Call Centre Agents to handle their daily customer operations. If you have a clear voice, strong communication skills, and a passion for customer service, we want to hear from you!

Job Role

• Handle inbound banking-related customer calls

• Provide information on services, transactions & complaints

• Ensure excellent call quality and service standards

• Maintain accurate call records

Candidate Profile

• Good communication skills in two languages – Sinhala & English or Sinhala & Tamil

• Basic computer literacy

• Age between 18 – 30

• School leavers/freshers are welcome

Benefits

• Monthly salary + allowance

• Training provided

• Opportunity to work with a reputed banking brand