Company Name Withheld
Senior Systems Engineer
Principle Accountability
- Perform administration and maintenance of IT infrastructure services.
- Support database administrators to function without disruption and with optimal connectivity.
- Provide services that are in line with organizational requirements and new technologies and apply system updates, patches, configuration changes and automation.
- Fulfil flawless deliverables of IT infrastructure-related projects and assist servers in multiple data centers.
- Ensure network connectivity to support branch offices and corporate communications.
- Enable wireless and data center access for core and digital applications without disruption for optimal connectivity.
- Implement end-user IT services Identity and directory services, email, and remote working.
- Highlight emergencies, irregularities in business continuity, incident response, and execution of IT and network infrastructure recovery plans
- Execute disaster recovery architecture and infrastructure-related services and provide IT support to business-related functions.
- Assist and provide data in making reports and MIS IT updates.
- Become a point of contact for collecting information on IT infrastructure and security-related issues.
- Attempt to resolve operational or service delivery issues and minimize escalations.
- Escalate sensitive and contentious operational or service delivery issues to the immediate manager.
- Maintain rapport with vendors and suppliers.
Qualifications and Experience
- 04-05 years of experience in System Engineering role.
- Bachelor’s degree in information technology
- Full/ Part qualification in recognized professional institute will be an added advantage
- Proficiency Azure/OCI cloud platforms, Azure Administration, CCNA, Windows/Linux Servers and firewalls.
- High attention to detail, good interpersonal skills and effective time management are mandatory.
- Highly ambitious, dynamic, result-oriented personality with inter-personal skills