Asia Pacific Business Consortium (Pvt) Ltd
Recovery Call Center Agent (Day Shifts)
Exciting Career Opportunities Await. Join the Dynamic Teams of Leading Banks as a Recovery Call Center Agent!
Key Responsibilities
-
Initiate and manage outbound calls to customers with overdue accounts.
-
Negotiate payment arrangements and facilitate timely repayments.
-
Maintain accurate records of customer interactions and payment arrangements.
-
Collaborate with other departments to ensure customer satisfaction and effective debt recovery.
-
Provide information about banking products and services to customers.
Qualifications
-
Completed G.C.E. O/L Examination.
-
Strong communication skills in Sinhala (English and Tamil is a plus)
- Good negotiation skills
-
Proactive attitude and eagerness to learn
- Previous working experience in call center is an added advantage
-
Freshers are encouraged to apply
How to Apply
Interested candidates, forward us your CV via Careers@biscon.lk