Customer Care Associate – Banking Sector

Customer Care Associate - Banking Sector

We’re seeking dynamic and enthusiastic individuals for the banking sector to join as Customer Care Associates. This entry-level position is perfect for school leavers eager to embark on a rewarding career in the banking sector. As a Customer Care Associate, you will be the first point of contact for customers, providing exceptional service and support.

Key Responsibilities

• Handle inbound customer calls professionally.

• Address customer inquiries and resolve issues promptly.

• Provide information about banking products and services.

• Maintain accurate records of customer interactions.

• Collaborate with other departments to ensure customer satisfaction.

Qualifications

• Passed G.C.E. O/L Examination 

• Good communication skills in Sinhala & English languages (Speaking Tamil is a plus)

• Proactive attitude and eagerness to learn

• School Leavers & Freshers are encouraged to apply

Benefits

• Opportunity to startup your Banking career.

• Attractive remuneration packages.

• On the job training & career guidance.

• Supportive and inclusive work environment.