Website Asia Pacific Business Consortium (Pvt) Ltd
Customer Care Agent
Are you passionate about helping people and delivering outstanding service? This is your chance to join a leading organization where your voice makes a difference!
Job Role
As a Customer Care Associate, you’ll be the first point of contact for customers—handling inquiries, resolving issues, and providing top-tier service across phone.
Key Responsibilities
-
Handle customer inquiries professionally and efficiently
-
Provide required information to customers
-
Log and escalate unresolved issues
-
Maintain a positive and empathetic attitude at all times
Requirements
-
Fluent in English and Sinhala (Tamil is an added advantage)
-
Good communication & listening skills
-
Basic computer literacy
-
No prior experience required
- School leavers and freshers are encouraged to apply
What We Offer
-
Competitive monthly salary + incentives
-
Training provided
-
Friendly, team-oriented work environment
-
Opportunity to gain experience with top brands
-
Career growth potential