Website Asia Pacific Business Consortium (Pvt) Ltd
A leading bank in Sri Lanka is seeking energetic and customer-focused Call Centre Agents to handle their daily customer operations. If you have a clear voice, strong communication skills, and a passion for customer service, we want to hear from you!
Job Role
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Handle inbound banking-related customer calls
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Provide information on services, transactions & complaints
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Ensure excellent call quality and service standards
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Maintain accurate call records
Candidate Profile
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Good communication skills in two languages – Sinhala & English or Sinhala & Tamil
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Basic computer literacy
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Age between 18 – 30
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School leavers/freshers are welcome
Benefits
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Monthly salary + allowance
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Training provided
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Opportunity to work with a reputed banking brand