Asia Pacific Business Consortium (Pvt) Ltd
Call Center Agent
Are you a confident communicator with a passion for helping people? Here’s your chance to build a rewarding career with one of Sri Lanka’s leading organizations.
Key Responsibilities
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Handle inbound customer calls in a professional manner.
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Provide accurate information, resolve inquiries, and ensure customer satisfaction.
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Record and update customer details in the system.
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Support day-to-day call center operations to meet service standards.
Qualifications
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G.C.E. O/L or A/L completed (school leavers are encouraged to apply).
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Good communication skills in Sinhala and English (Tamil will be an advantage).
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Basic computer literacy (MS Office, email handling).
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A pleasant personality with a customer-focused attitude.
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Willingness to work on rotational shifts.
Locations –
Colombo 10 | Colombo 03
What We Offer
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Competitive salary with incentives.
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Training and career development opportunities.
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Friendly and supportive work environment.
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Opportunities to grow within the organization.