jobhuntlk Asia Pacific Business Consortium
Customer Care Agent – Banking Sector (Entry-Level)
Location: Sri Lanka
Industry: Banking & Financial Services
Top-tier banks are expanding their frontline service teams and are onboarding Customer Care Agents who are ready to build a long-term career in banking.
Who We’re Targeting
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Age range: 18–23 years (preferred)
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Education: G.C.E. A/L completed (results pending or released accepted)
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Experience: Freshers are strongly encouraged to apply
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Language skills: Good communication skills in Sinhala or Tamil or English
Role Snapshot
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Handle customer inquiries professionally via counter, phone, or digital channels
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Provide accurate information on banking products and services
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Maintain service quality, compliance, and confidentiality standards
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Represent the bank’s brand with confidence and integrity
What’s in It for You
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Structured training by reputed banking institutions
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Exposure to the formal banking environment
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Clear career progression pathways
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Stable employment with industry credibility
Ideal Candidate Profile
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Presentable, confident, and customer-oriented
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Willing to work on shifts if required
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Career-minded with an interest in banking and financial services
If you’ve just finished your examinations and want a real career, this is your entry point into banking.
Apply now and step into the system the right way.
