Candidates - Frequently Asked Questions (FAQs)

Registration and Account Management

How do I create an account on jobhunt.lk?
- Visit our candidate registration page, fill in the required details, and submit the form. You will receive a confirmation email with further instructions.
I forgot my password. How can I reset it?
- Click on the “Forgot your Password?” link on the login page, enter your registered email address, and follow the instructions sent to your email to reset your password.
Can I update my profile information?
- Yes, you can update your profile information anytime by logging into your account and navigating to the “Profile” section.

How do I search for jobs?
- Use the search bar on the homepage to enter keywords, job titles, or company names. You can also use filters to refine your search based on location, job type, and more
How do I apply for a job?
- Once you find a job that interests you, click on the job listing and then click the “Apply for job” button. Follow the instructions to submit your application.
Can I save jobs to apply for later?
- Yes, you can save jobs by clicking the “Bookmark Job” button on the job listing page.

How do I upload my resume?
- Go to the “Resume” section in your profile, click “Upload Resume,” and select the file from your device. Make sure your resume is in the accepted formats (PDF, DOC, DOCX, JPG, JPEG).
Can I create a resume on jobhunt.lk?
- Yes, we provide a resume builder tool that helps you create a professional resume. You can access it in the “Dashboard” section of your profile or from the “create your online resume” in Home page.
Should I include a cover letter with my application?
- Including a cover letter is optional but highly recommended. It allows you to introduce yourself and explain why you are a good fit for the job.

How do I set up job alerts?
- Go to the “Job Listings”, enter your preferred job criteria, and save the alert. You will receive email notifications when new jobs matching your criteria are posted.
How can I stop receiving job alerts?
- You can manage or disable job alerts in the “Job Alerts” section of your dashboard by editing or deleting the alerts you have set up or you can unsubscribe it from your email address.

How will I know if I am selected for an interview?
- Employers will contact you directly via the contact information provided in your profile. You may also receive notifications through jobhunt.lk.
What should I do after receiving a job offer?
- Carefully review the offer details and contact the employer if you have any questions. Once you are ready, you can accept or decline the offer as per the instructions provided by the employer.

- I am facing issues with the website. Who can I contact for support?
  - For technical assistance, please contact our support team via the “Contact Us” page. Provide details of the issue, and we will get back to you as soon as possible.

How do I create an employer account on jobhunt.lk?
- Visit our registration page for employers, fill in the required details, and submit the form. You will receive a confirmation email with further instructions.
I forgot my password. How can I reset it?
- Click on the “Forgot your password?” link on the login page, enter your registered email address, and follow the instructions sent to your email to reset your password.
Can I update my company profile information?
- Yes, you can update your company profile information anytime by logging into your account and navigating to the “Company Profile” section.

How do I post a job on jobhunt.lk?
- Log in to your employer account, go to the “Post a Job” section, fill in the job details, and submit the form. Your job listing will be reviewed and published shortly.
Can I edit or delete a job posting?
- Yes, you can edit or delete your job postings by navigating to the “Manage Jobs” section in your account.
How long will my job posting remain active?
- Job postings remain active for the duration specified when you post the job. You can extend the duration if needed by editing the job listing.

How can I view applications for my job postings?
- Go to the “Manage Applications” section in your account to view all applications received for your job postings. You can filter, sort, and review applications from this section.
How can I track the status of applications?
- Use the application management tools available in your account to track the status of each application, including shortlisting, interviewing, and hiring stages.

What are the costs associated with posting a job?
- Visit our “Pricing” page to view the different packages and pricing options available for posting jobs on jobhunt.lk.
How can I make a payment?
- You will receive an invoice from the jobhunt.lk sales team. Please ensure that all payments are made referencing the provided invoice number
Can I get a refund if I delete a job posting?
- Refunds are subject to our refund policy. Please contact our sales team for assistance with refund requests.
  - Sales Manager – 070 6768 444

How can I make my job postings more visible?
- You can enhance the visibility of your job postings by opting for premium listing options, featuring your job, or using promotional tools available in your employer account.
What are the benefits of premium job postings?
- Premium job postings appear at the top of search results, receive higher visibility, and attract more qualified candidates. Check our “Pricing” page for more details.

I am facing issues with the website. Who can I contact for support?
- For technical assistance, please contact our support team via the “Contact Us” page. Provide details of the issue, and we will get back to you as soon as possible.
How can I report a problem with a job posting?
- If you encounter any issues with a job posting, click the “Report Job” button on the job details page and provide the necessary information. Our team will investigate the matter.

How can I ensure my account is secure?
- Use a strong and unique password, update your password regularly, be cautious of phishing attempts and only log in from secure devices.