Jobhunt.lk is a leading Sri Lankan recruitment website that provides comprehensive support for the entire hiring process as a virtual HR partner. With a dedicated and professional team, Jobhunt.lk offers uninterrupted services to the corporate sector in Sri Lanka. The platform is designed to connect job seekers with potential employers, offering a wide range of job opportunities across various industries. Jobhunt.lk’s user-friendly interface, advanced search features, and personalized job alerts make it a go-to platform for both job seekers and employers seeking the perfect match.
Job Summary:
The Tele calling Agent is responsible for making outbound calls to potential customers, providing information about products or services, and generating leads. They play a crucial role in promoting our company and maintaining positive customer relationships through effective communication.
- Make outbound calls to prospective customers and engage them in a professional manner.
- Introduce company products and services and explain their benefits to potential clients.
- Handle customer inquiries and address their concerns promptly and accurately.
- Generate leads and schedule appointments for the sales team.
- Maintain a database of customer information and update it regularly.
- Achieve daily/weekly/monthly targets for calls and lead generation.
- Follow up with customers and provide assistance throughout the sales process.
- Maintain a high level of customer satisfaction by delivering excellent service.
- Collaborate with the sales and marketing teams to optimize lead generation strategies.
- Maintain confidentiality and adhere to company policies and procedures.
Requirements:
- Excellent verbal communication skills and a pleasant phone manner.
- Strong persuasive and negotiation skills to convince potential customers.
- Ability to handle rejection and remain motivated.
- Basic computer knowledge and familiarity with CRM software are advantages.